Office Director

• The Office of Consular Applications (CA) is responsible for the design, development, testing, maintenance, training, security, and worldwide implementation of the Department's consular applications, supporting visa, passport, and overseas citizens services operations across more than 240 overseas posts and 30 domestic centers and agencies. The incumbent manages an office with an annual budget exceeding $820 million, a direct-hire staff of over 160 employees, and a contractor workforce of more than 1,400, overseeing approximately 47% of the Department of State's IT footprint, including over 70% of the Department's High Value Assets. Additional duties and functions include the following: Serves as the principal advisor to senior Department, Bureau, and U.S. Government (USG) leaders on all matters related to consular applications. Provides executive oversight, direction, and management of all consular applications, including their development, maintenance, updates, and security, ensuring compliance with Congressional mandates, FISMA, and FITARA requirements; and directs strategic development of consular applications and associated systems, providing authoritative technical and programmatic advice on current and emerging needs. Manages a budget exceeding $820 million, overseeing large-scale, highly complex contracts from procurement through oversight, subject to periodic independent audits. Serves as system owner for consular applications, developing and maintaining Department-wide policy guidance on consular applications and systems development. Leads reviews of major consular program areas, including Passport Services, American Citizen Services, Immigrant and Non-immigrant Visas, Consular Management, Fraud Prevention Programs, NameCheck, biometrics, and systems interoperability; and integrates emerging technologies — including AI, machine learning, and facial recognition — into worldwide consular operations to strengthen global connectivity and border security. Represents the Bureau and Department in interagency forums, coordinating with the Department of Homeland Security (DHS) and other partners on border security, counterterrorism, and law enforcement objectives. Engages extensively with senior officials across the Department, other federal agencies (e.g., DHS, FBI), Congress, and private-sector partners to advocate for and defend Department IT policy and consular technology initiatives. Exercises full supervisory authority over subordinate Division Directors and staff, including hiring, performance management, disciplinary actions, awards, and resource allocation across seven divisions: Management and Administration, Cybersecurity, Visa, Platforms and Automation, Common Services, Citizenship Services, and Enterprise Operations. Develops and adjusts long-range strategic plans, resolving complex, controversial, and high-impact issues affecting the Department's global consular mission.

Requirements

This position is a drug-testing designated position subject to random testing for illegal drug use. Appointment will be subject to the applicant's completion and favorable adjudication of a background security investigation. The Ethics in Government Act, PL 95-521 requires the applicant selected for the this position submit a financial disclosure statement, OGE-278, prior to assuming the SES position, annually and upon termination of employment.

Required Documents

All required documents listed below must be submitted to our automated system "Gateway to State" prior to the closing date of this announcement, which is 11:59 p.m. Eastern Standard Time.

Applicants who do not submit the required documentation WILL NOT be considered for this position. A complete application includes items described below. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). Please carefully review the following list to determine what documentation you need to submit.

Some documents may not apply to all applicants. 1. RESUME: All applicants are required to submit a resume limited to two (2) pages (i.e., 1 page that is double-sided or 2 pages that are one-sided each) showing all relevant experience which demonstrates the ECQs and MTQs listed in the Qualifications section. Applicants seeking initial career appointment to the Senior Executive Service (SES) must include evidence of the ECQs and MTQs.

PLEASE DO NOT USE USAJOBS RESUME BUILDER. Include start and end dates for each position (e.g., month and year; month, day, and year). 2. VACANCY QUESTION/ASSESSMENT QUESTIONNAIRE RESPONSES: Responses are automatically submitted through USA Jobs when you apply to this vacancy. 3. ADDITIONAL REQUIRED DOCUMENTS (if applicable): Applicants are required to submit the following supporting documentation if applicable: CURRENT FEDERAL CIVIL SERVICE EMPLOYEE: Must provide a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting you are a current Federal Civil Service employee.

Former SES MEMBERS: Must provide your SES appointment SF-50 (Notification of Personnel Action), and an SF-50 showing current career SES status or career SES reinstatement eligibility.

If you are a former career SES member, you may be eligible for reinstatement if you successfully completed the SES probationary period (or were exempt from the probationary period because you were converted to the SES as a career appointee when the SES was established) and left the SES for reasons other than misconduct, neglect of duty, malfeasance, or less than fully successful performance, or resignation after receipt of a notice proposing or directing removal for such reasons.

SES CANDIDATE DEVELOPMENT PROGRAM (SESCDP) GRADUATES: Verification of successful completion of an OPM-approved SESCDP and OPM SES QRD certification. PROOF OF HOLDING A FEDERAL CIVIL SERVICE POSITION: If you work(ed) for an agency that does not provide an SF-50—for example, the United States Postal Service—provide documentation that confirms you currently hold or previously held a position in the Federal civil service.

STRONGLY RECOMMENDED: Most recent performance evaluation IMPORTANT: Failure to meet or demonstrate each ECQs and MTQs in the two (2) page resume may result in loss of consideration due to an incomplete applications package. It is your responsibility to ensure all required documents have been submitted. Please do not submit any additional information not requested above.